2016年9月7日 星期三

[更新] 新版考場多人遭取消 ETS要求同學更動考場


[9/8更新] 新版考場多人遭取消 ETS要求同學更動考場
9/7 同學們收到來自Prometric信件，說同學的考場將被取消，ETS將聯繫同學。多位同學現在回報，ETS已經來信告知可作免費考場更換。



GRE Reschedule Appointment
Dear ,
Due to TECHP-Technical Problems, your Nov 07, 2016 test appointment for the GRE General Test needs to be rescheduled. Sign in to your ETS account at www.ets.org/mygre to reschedule your test date and time
Please note that you have until Nov 03, 2016, to schedule your free appointment.
Sincerely,

GRE Services

整理目前情報
(1) 有同學未被告知就直接被改考場，因此請所有同學務必於今天和考試前上GRE網站檢查你的考場是否被更動。

(2) 新版考場(0830或1300考試的考場)有超過三名同學表示全被取消。同學與ETS通話時ETS說新版考場並非他們的本意，我們推測為ETS新版考場計畫施行不易，ETS可能取消了0830、1300考試的考場，以舊制(一個月開一兩場)為主。

(3) 部分同學被ETS直接改到特定時間的特定考場，造成時間安排或通勤上極大的不便。我建議對於被強迫安排到不適合的考場的同學盡快打SKYPE給ETS，請他幫你安排比較合適的考場。儘管打電話不一定能更動，沒打電話一定沒辦法更動。

ETS 聯絡方式 (以下擷取ETS網站說明)
The GRE® test-taker portal is experiencing technical difficulties due to transitioning to a new system. We are continuing to work to resolve issues and we regret the inconvenience that this is causing our customers.

If you are experiencing problems with registration or rescheduling, contact Prometric Services at 1-443-751-4820 or 1-800-473-2255.

If you are experiencing any other difficulties, contact GRE Services via email at gre-info@ets.org or by phone at 1-609-771-7670 or 1-866-473-4373 (toll free for test takers in the United States, U.S. Territories and Canada). Representatives will be available from 8:00 a.m. to 7:45 p.m. Eastern (New York) time, Monday through Friday.




[9/7]
很多同學都收在來自Prometric信件。由於很多同學報名情況仍為正常，我們正在查證來自Prometric信件的情報

標題
IMPORTANT MESSAGE FROM PROMETRIC REGARDING YOUR SCHEDULED GRE EXAM

內容
Global Candidate Care
Dear candidate,

This is an important message from Prometric.

Please be informed that your testing appointment scheduled with Prometric had to be cancelled due to an error with the scheduling.

We will attempt to call you in addition to this email to assist you schedule a new appointment date, time and location that will meet your needs. Please ignore this message if you have rescheduled your appointment.

However, we regret to inform you that the GRE Registration portal is currently facing intermittent technical difficulties. Once the functionality is fully restored, we will contact you to directly  to assist you further.

For further advise, you may also call our Regional Contact Center directly to address. Contact details can be found on
www.prometric.com/contact-us

While we do our very best to avoid any appointment disruptions but from time to time change is unavoidable. We apologize for any inconvenience caused.

Thank you for your business and good luck on your exam.

Best regards,
Prometric
Sharmeswari Shanmugam
Manager Global Candidate Care
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